185: Empowering Your Team to Speak (Academy Student Spotlight with Joey Vitale)

How does your role as a speaker change as you are adding members to your team? As your business grows and more people are on your team, you need to decide if these team members should be a part of your speaking strategy. Speaking is about so much more than ourselves. In this episode, I speak with Joey Vitale about how he has empowered his team to speak and the importance of showing more faces of the people in your business.

If you loved this episode and it motivated you to work on more polished presentations, I’d love for you to leave a review on iTunes and tell me about your biggest takeaway. Take a screenshot of you listening on your device, post it to your Instagram Stories, and tag me @jessicarasdall.

Resources mentioned in this episode:

GET TO KNOW JOEY VITALE

Joey C. Vitale is a lawyer, speaker, and business coach for online entrepreneurs. With his law firm and his courses, Joey helps online business owners call legal dibs on their brand name and signature methods so they never have to worry about losing their brand overnight. Joey has helped thousands of entrepreneurs and has spoken all over the country to help business owners stay safe and thriving.

THE INDIE LAW FIRM STORY

When Joey started Indie Law, it was just him. After a while, he found someone who was traveling from the Philippines to New York regularly and he paid this person $5/month to organize his client folders. Today, there is a team of 18 people. 

After a couple of years, his firm decided to go in the direction of focusing on trademarks and building an assembly line service around them. This year, his firm filed its 500th trademark, which just so happened to be one of mine! 

Once they realized that the firm was more of an agency, the business took off. Indie Law is on track to filing 250 applications each year, and their main priority is making the process as easy as possible for their clients.

GIFTS AND THE CLIENT EXPERIENCE

In the past, Indie Law has used gifts to improve the client experience.  However, Joey has found out that there are many ways that they can go wrong with gifts. For example, he often sends clients cookies, but he understands that some clients may have allergies and while they might realize that it’s a nice gesture, they can’t enjoy them anyways. 

They considered having frames made so that the firm can gift them to their clients to display their trademarks, but they realized that everyone has a different style and they may not even use the frame if they gave it to them. He has learned that intentional touchpoints with clients are much more important and appreciated than gifts are.

JOEY’S ROLE AT INDIE LAW

Each year, the team has a theme. This year, the theme is ‘game on’. Doing this makes it more fun for the team. This theme has been applied in many ways. Sometimes they bring people on because they see potential team captains, and others because they’re all-stars. It took years for the business to get to a place where Joey was no longer a team captain in any areas of the business, which allowed him to focus on the most important tasks as the owner.

HIRING ON NEW TEAM MEMBERS

None of Joey’s team members are full-time employees. Instead, they are all part-time, which he has found creates much more flexibility. Bringing on more people to the team has helped Indie Law create a better experience for clients and allows them to keep a good company culture. 

MARKETING & SPEAKING ENGAGEMENTS

In the past, marketing for Indie Law has looked like “The Joey Show”. Joe has learned the benefit of showing the faces of other people in the business. He has shown team members how to do his trainings and created various live shows that team members can be a part of. 

Today Joe does more of the high-impact engagements and has a Facebook live show where he brings on guests. Since it is important for him to manage the big relationships, this has been a great step to take those relationships further. 

CREATING YOUR OWN PLATFORM

I have to say that Joey does a great job with having the discipline to show up and be accessible. He lifts up other voices and doesn’t center himself in the conversation. He has become a trusted advisor who connects people with other great minds in the business world. Because he is so approachable, it has torn down walls and eliminated the hesitancy that many people have around lawyers.

REMOVE YOURSELF

With an agency, there isn’t a ceiling to how many people you can serve. You need to remove yourself from being a bottleneck from how many leads you can approach. This idea applies to both fulfillment and to sales. 

After experiencing panic attacks at the start of his business endeavor, Joey realized that he needed to design his company so it can operate without him as much as possible. This allows him to have more flexibility and freedom. He believes that as the owner of a serious business, it’s important to do risk management. Friend, I agree with him wholeheartedly! Having the entire weight of a business on your shoulders is a load that you do not need to carry alone.

A GAME-CHANGER

As he allows his team to be more visible and step up, Joey believes that it’s very important to create a security net. Allow the team to make mistakes, because if you don’t, it can destroy confidence and performance.

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Review the Transcript for this Episode

Transcript for Episode 185:

As your business grows, and you get more and more people involved behind the scenes, whether that's team members and agency or even co coaches in your program, should those people be involved in your speaking strategy. This is something we've never talked about before. And I'm so excited to release today's episode for you.

Welcome back to another episode of The speak to scale podcast, where we're helping business owners just like you grow and scale their companies by speaking on stages, podcasts, webinars, and more. I'm your host, Jessica Rasdall. And I'm so grateful that you're here. 

Thank you for tuning in for sharing with your friends for leaving us reviews and probably my favorite, for sending me the DMS and letting me know your favorite part of each episode. I appreciate you more than you know. In today's episode, we're having a conversation that I've actually never had before. And this was the what you're seeing is, or I guess what you're hearing is a very candid behind the scenes conversation that happened in real time, I'm chatting with one of my closest business friends Joe Vitale, about his success in his business and his agency and his law firm, and how he has grown his company to I believe, at the time I'm recording this, it's 16 or 18 team members. And Joey and I have worked together for years on his own speaking strategy. I have helped him prepare talks for conferences, webinars, all sorts of things we have, we've worked very closely. And I've gotten to see Joe evolve as a business owner and as a speaker. But he is taking this to a whole new level. And Joey is doing something I haven't heard of any other business owners in our space doing.

He's now empowering his team members to really step into some of these visibility activities on behalf of the company. When you know, you hear me talk a lot about checking our ego at the door and our business and our speaking being about so much more than ourselves. And Joey is embodying this so deeply with this new approach.

So if you want a first like glance into what he's going to be doing, and how he's prepping and preparing his team to step onto the stage themselves, this episode is going to be mind blowing. So I want you to listen in get a sneak peek. But I also want you to start to consider how does your role as the speaker shift, as your team grows behind the scenes, if you're adding CO coaches to your program, if you're adding, you know, if you're shifting to an agency model, does the way that you show up as a speaker need to shift as well. There's no right or wrong here. I just love to hear your insight. And if you're still on the fence, if speaking is for you at all. If you're wondering, maybe there's other marketing strategies you should be doing or you're too afraid of what it might be like to take the stage, I've put together a free training just for you. Where I'm breaking down. Why speaking works better than other marketing strategies, especially if we're looking at the algorithms and price of ads, the three different types of businesses and how speaking impacts those models and different opportunities you may not have considered.

When you're looking at ways speak as a business owner is totally free. And in about 20 minutes, you're going to have a super clear idea of how speaking can help your business or maybe how it's not going to help your business. But I promise you that by the end of this video, you'll know if speaking is something you want to pursue or if you just want to table it all together. So if you want to dive in and go catch that, it's I'm going to link it in the show notes for you. Or you can head over to scale with speaking.com and just hit play.

Alright, now let's listen to Joey unpack what this new speaking approach looks like and how he's leading his team to take the stage. Joey, thank you so much for joining me again for the I don't even know how many times but I'm so glad you're here.

Always a pleasure. Always a pleasure.

A just in case somebody is listening for like the very first time and is never had the Pure Joy of listening in on our conversation. Give us a quick rundown of who you are and what you do.

Sure. So I by day, I run my law firm, which is called indie law. We'll get into this because just you were really the first person to tune me into this idea that the law firm that I have really is more of an agency. I never thought about that before because we lawyers don't tend to think about the term agency and Our we can run our firms, but it definitely is. Ever since you pointed it out, it's a really helpful lens to look at that company. And then I'm also a business growth consultant, and provide coaching and consulting for businesses who want to hire better let go more so they can be enjoying running their business in an hour or less each week.

And you've been, I mean, you've done this so beautifully. Okay, so tell us more about indie law, because that's what I want to talk about today specifically is like the behind the scenes of indie law, because I know you spend next to no time doing work in Indy law each week. But it didn't start that way. And look, it just, I'm gonna stop telling your story. And you can tell us

when it started, it was just me, I think in my second month of running the firm, I went ahead and found someone who was always traveling between the Philippines in New York. And I paid him for $5 a month to organize my client folders at the start. And that has grown over the past five or so years. And to now we have a team of 18. To wild. And we transitioned from being a more of a general practice business law firm, which would do all kinds of things for business owners, which was great for a variety of reasons, and difficult and heavy for others. And so after a couple of years of running the firm, we decided to go in the direction of focusing on trademarks, building a great assembly line service around that deliverable. And last year, we filed our 500th trademark, we're now at a pace one of them was. That's right, you're like, oh, my gosh, I forgot about that. Because I felt bad being like, Jess, it's actually you.

I thought you were joking. No, it was,

it was so funny that it turned out that way. And and we're now on track to be finding at least 250 applications each year. Hopefully, within three years, we'll be at closer to the 500 a year mark, which again, just shows to point to the signs that we are more of an agency was what we do. And it's it's been as someone who I mean, I never thought I'd run a business. I never until you pointed out to me just thought of myself as an agency owner. But I love being like a team leader in an agency setting. And you and I both know and can talk about our love and passion for courses and programs. But there's something there's something really special about having a leveraged service offer where you can still have that one to one work, we are still working with clients directly and seeing that impact. And being able to do it at scale.

And your team is so I mean, I am on my second trademark within the law. And I love your team so much. Like every touchpoint is so intentional and so thoughtful. And it's pretty cool. Now, as somebody who is on the receiving end of your agency, and having done a trademark with you, I don't know, maybe two years ago, I'm going to make up a number because time no longer exists. And doing one now within the last year to see how you guys have evolved and I'm leveled and even like I thought it was an amazing experience from the beginning last time and I would tell everybody, it's white glove. Everything's done for you. It's so easy like they make it so easy to come back for a second trademark in that it's actually even easier now is blood I don't even know how you made it easier that you did that.

That's I love that you said the words that you said because that's that's our main priority is how can we make this process as easy and low effort for our clients as possible? And a little pro tip for any business owners out there all you agency owners, we have fallen into the trap before of trying to also prioritize things like gift giving, which we do to an extent but we have learned that that we develop client loyalty and happiness much faster and a much deeper level when when we focus on making the experience effortless than trying to wow them throughout the entire time.

I love that part because it's always the shiny things that were like oh I should be doing this. I should be doing that but I mean I'm not I love gifts but I'm not a gifts are not my thing. Love Language, right? And for so many people, they're not either.

And if they are, you have to be so thoughtful. It's I mean, I was just talking with someone who has a background in, like, like hotel counseling. And like what they do, and they're just like, there are so many ways to mess that up. I mean, even as you know, we, we send a lot of cookies out through this cafe company that my wife works at. And it's little enough that it's never a big deal. But I'm very mindful of the fact that I'm sure we have clients who have allergies who see that and you're like, Well, this was a nice gesture, but I can't touch this stuff.

Yeah, I think about that all the time when I would get gifts. And I'm somebody who has like food issues, but also thinking through so often gifts, or like, coffee or tea. And I'm like, I know clients who don't drink coffee at all, I guess. So much of like, purchasing where you spend your money, what you want in your home has become such an intentional, like intimate thing. They don't always need the gift. But that extra text message, your team does that. So I usually hate text messages. But you guys do? Well, thank you like the extra message, the touch points of here's where you are right now, like I know what's coming next for you. That kind of intentionality, I think speaks so much more volumes than the candle and some pens.

Well, and it's interesting that you, you go in that direction, too, because there was a time where we were really interested in creating, like custom frames for people once they get their trademark registrations. But I mean, everyone's house is different, their interior decorating is different. And to try and create an all in one or even trying to say, you know, we want to help customize what we can do to look like that, again, that can bring happiness into the equation. And they might not even want to hang it up.

Yeah, for sure. But I wear your nd law shirts all the time. So there's that thing. Okay, so I want to hear a little bit more about your role in the agency. So what does it look like? Because you have so many team members now? How are you maintaining that level of high touch, you know, valued experience for all of your clients? And how much are you actually what does that look like behind the scenes.

So this year, we picked a theme for the team for the year. And the theme is Game On. So every quarter, we have like a different kind of sub theme for what that means. But it's been really great all year to have like, themes around like video games, or sports or whatever it is in a way that can just feel more fun for the team. And one of the things that has come out of just that theme is this idea of when we look at our team, we're really building almost like a sports league. And we've got like the coach at the top, we've got maybe some assistant coaches. But then here's where it gets important for us is we have, we have people that we bring onto the team that we see, potentially being team captains. And we have people who we bring on because they're all stars. There may be overlap there. But we always keep that in mind. And so when we look at our leadership, our executive team, the captains fill those seats. And it's taken us years to get to a point to where I was no longer playing a captain role in any of our team departments.

And I remember that evolution, you know, you sharing like, here's my org, org chart right now, here's all the seats that I'm in, and then show me a few months later, you know, just look like I'm not in these anymore. Yeah, here. I've only in these three, right of watching your name come off that org chart, like one by one.

Yeah. And it was. And so that was happening at the leadership level. And then at the fulfillment level, I like to think about it as like a die on that switch. So it was okay, how can I start to take, you know, these two sub tasks out of these 20 and have someone else do that part? And how can I slowly kind of inch myself off of these various processes. So it's gotten to a point now that there are people on our fulfillment on our legal team that have been with the business for years, so they might not have gone to law school. But they know trademarks better than most attorneys. And so they can they can do prepare, and have ready a lot of the legal work and then we have some contract attorneys who can review and supervise everything and they really love it because it All of the work that they don't like to do, the initial drafting is all done by someone else. So they get to show up and really just do that high level lawyer work.

Oh, I love that, because it takes so much brain space to get something started, right to like to do that prep work. And to just be able to come in and tie it up with a bow give those extra touches, like you go into that with a different mindset. And it uses like a different part of your brain to edit than it does to write or to create a pair. And to separate those two into different people is gold, I cannot like behind, I cannot write and edit a talk and the same seating like it, I have to step away, I have to walk away from it. Like the the writing and then the reviewing are two completely different parts of my brain. And I feel like you could point it like, it takes a lot of work for us just to sit some sit down, prepare everything like fill this all in, and then go back through and say, okay, is this where it needs to be? I feel you will read us like, you know, reviewing your own paper that you wrote for school, you're going to read right over everything. I meant to say that. So I read what I meant to say yes.

And I'm so glad you said that. Because, you know, once we started working on processes for everything, one of the mistakes that we caught early on was that because we initially have one person, usually me in charge of everything. Ideally, your processes have like a final step of reviewing or testing the system or whatever it is, if the same person is reviewing or testing who put it together, tearful Yeah, they're they're not going to notice all of the other things. And so we went in a very part time direction, where, you know, we now have 18 people, none of them are full time with us, that might be changing soon. But right now, they're all very part time. And we do that on purpose. So that, you know, there can be multiple eyes on things, or someone can go on vacation or maternity leave. And there's not just this huge hole in the business.

That's such a great point to bring up. Because I think when people are looking to scale their business in this type of model, where they're not the only person fulfilling the client work, that it can be, there's a lot of hesitancy to make new hires that it's, oh, it's more people to manage, it's more, more this, that and the other. And you're bringing up such a great point, though, if you are creating a better experience for your clients and for your team members, by making that extra hire by bringing in that extra person.

Yeah, and I, when I started doing this more, I was just being honest, I was worried that the people on my team would be a little upset, because the more that we bring on part time people, the the, the slower it might be that, you know, they can get pay raises and slowly become more full time with us. But I've been, I've been very humbled to surprise to see how, like, they're not hiding, being upset when we make these announcements. They there is a kind of a big sigh of relief when we find out that there are other people that are joining the team. And I think it also allows us to to keep a really good team culture, so that we can avoid a situation where at the end of day, we might be paying someone well, but they're only staying for the money. I'd rather have people wait to get that. And then they're they're excited to stay here for the other reasons.

Absolutely. Absolutely. Okay, so what is I know, like, obviously, we work together forever. And you know, this is your business has grown and evolved through this process. And I want to hear a little bit about the like marketing aspect when it comes. So we've heard about the behind the scenes and the team structure. But as somebody may be considering or already growing their agency based business, how are you marketing in a way that you're getting to drive this ship, but knowing you're not the only person there?

That's such a good question. And the reality is, it's changing a lot this month. That's awesome. So if you look at my stuff from like, 2021, and before, it kind of looks like the Joey show. And I don't want to say that that was a wrong thing to do. But we are now just starting to see how much potential there is in highlighting other faces and names with the firm so that when new clients or new referral partners can have Join our extended in de la family, they're not expecting it to be just me or me at all. And the more that I work with you, Jess, and the more that I am having these opportunities to speak or to do expert trainings that are really worth my time, the the more helpful it is to say, okay, when the business needs to show up in various ways, or to do something on Instagram or wherever on marketing? How can there be faces that are elevated with the brand that aren't just me so that I can spend the time that I have to show up and bring high energy at like the most high value opportunities?

And I love that you mentioned that of like, showing up and being that face of the brand and high value? What does that look like? How are you using speaking in your how have you really use speaking with this type of business model? Because it's easy for someone to say, well, you know, I'm a graphic designer, I go speak and I get a new graphic design client, but with your business, you're not always the person doing this. So how is it? What does it look like? Are you bringing new clients into the business? Where are you speaking? How are you using? What does it look like? I have questions. I mean, I know what it looks like. But everybody else doesn't.

We are starting to get more selective with who will do podcasts with, which is such a learning curve. Because if you haven't done any, it's so exciting, it feels like such a big deal. It is. And then you just have to be very mindful of your time once you get on this like, tour bus of okay, am I really getting an ROI from these, which ones were particularly helpful. I'm training my entire team right now, once you are interested on how to do a version of the training that I do on things like webinars, or when people invite me into their guest, like paid groups and stuff to talk about trademarks, which is, which is great. And at first, my team was worried to do it. But once I showed them how I do these trainings, they realized that I don't really talk like a lawyer in these presentations, I don't dive into the legal stuff. And so they're like, oh, like Joey, we've been with the company long enough, like, we know that, like, these are the mistakes we're calling out. And here's how to avoid them. So they're doing more of those, we're creating various live shows and things for them to now be a part of, and then my time is focused on that more selective group of podcasts, where, you know, we validated that there are more views or subscribers or their past referral partners. So it makes sense to do it there. I'm doing more of the trainings for people who have collaborated with in the past, where we validated that it that it's a good training, and it's a win win for everyone involved. And this is just, this might just be me. But I, I love being able to do a Facebook Live show every week where I can bring on a guest. And as the visionary of my company, I do think it's important for me to be managing big relationships in some way. And there are so many ways to do that. But a way that just has been really fun. And at home for me has been to have that weekly live show, it's honestly, I don't really look at the metrics, I don't really care who watches it. But we do have a growing follower base there. And it can be a really great way to either reach out to people who are kind of a stretch for me to reach out to and have a reason to connect with them. Or if I've recently connected with them, it's a really great next step to take their relationship further.

And you've done so good. I use you as an example all the time for when I talk about like creating your own platform, not waiting for somebody else's stage. Because you are so good at this of like committing to show up not worrying about how many people are in the audience who's watching today, whatever. But the act, the discipline of showing up and serving your people and being accessible. Like where people know they can tap into Joey, they can learn from you. They don't have to get on a one on one call with you. They can learn from Joey, you're not going anywhere. You stay in our orbit all the time. And you lift up other voices. You're not centering yourself at the conversation where you're saying like, Joey knows everything. Everyone else is bad, right? Like, but you are that trusted adviser who's saying, let me introduce you let me connect you with other great minds and the business world. And I think that the way that you've approached speaking has helped tear down some of Those walls and maybe hesitancy people have around attorneys or lawyers or something that feels heavy and scary. And you've turned your own platform into a way to be the face of indie law and make that face very approachable.

Yeah. And I want to say to that, there, there is another reason to do this that we haven't really talked about. Just I know, you know, my story pretty well. But about a year into running my firm, I had a pretty serious series of panic attacks. And it was a real wake up call to me that I need to plan so that if something ever happened to me, again, that the business would not only survive, but thrive without me. And once I made that realization, you know, there was a lot of stuff in our fulfillment side, we had to work my way out of it's not just me, wanting to sip on the cocktail of your choice all day, and just have like the sense of freedom around it, it really does best serve the client, for me to be out of it. And for us to have a machine running. Similarly, as an agency, I think we have a responsibility if in to me, one of the definition of an agency is like there's not really a ceiling on what people you can serve. If that's the case, then you need to remove yourself as from being a bottleneck on how many leads you can attract and close. Creech I know that that is easier said than done. It took us a once we started to see that this applies not only to fulfillment, but also to sales, then we had a stretch uncomfortable year of me training our team on doing these sales calls. And I'm no longer doing any of them. It was a crazy road to get there. But now the business is much better off. And now we're trying to do a similar thing on the marketing side and say, okay, yes, there will be certain things that make sense for me to show up and speak in certain ways, or for me to be the person who does various podcasts. But ideally, as an agency owner, like I need to design this thing to operate across the board without me as much as possible.

And I just love how you shared that part of things. So often we get scared that if we are not there 24/7 If we're not the one, sending the email getting on the call doing the thing, talking to the client that somehow, like we're not taking care of them, and to really understand that we could serve them so much better. If it's not trying to do everything.

Yeah, I think that that that service perspective of the, the freedom that we value is something that doesn't get talked a lot about. Yeah,

it is, it's always the like, Well, four hour workweek, you know, writer, you're, you know, going and traveling and doing X, Y, and Z and

I don't want to knock any of that stuff. I mean, just I, I wish that I could help you be like, here's a one hour work week. And, you know, you can be with your kids as much as you want.

No, I'm good. I like the bounce.

But there's, there's nothing, there's nothing wrong with being with with that type of goal being compelling for you. I just think that there's also a responsibility that we have, as the owners have serious businesses to do risk management like this.

Absolutely. And we didn't learn anything the last few years, like life is gonna happen. Yeah, we don't know what it's gonna look like we don't know. And to have everything sitting on your shoulders all the time. Like that's just a load you don't need to carry. And there is a better way and the way that you have evolved and grown and scaled in the law in just a way that everybody benefits your team yourself, your family, your clients, everybody. It's just so impressive. And I'm I just loved that you just set such a great example of even when the business is successful, like when you've quote unquote, made it right. Even when you've gotten to this point of establishing the successful business. You are still showing up, you are still speaking and being this face and but now you're doing it in a way of not only are you doing it, but you are empowering your team to do it as well. And it's incredible to

see. Well, thank you it's I'm always a little reluctant to share some crazy ideas that I have with Jess, because I know that Jess will be real with me. But it was when I was just like just what do you think about me? Like elevating my team or like like I did know how you would take that. And the fact that I got your blessing from that strategy just like meant more than you know, huh?

Well, yeah. And also, I love your team, like, I love your team so much, they're so great. And like that part of like that experience of knowing your, as somebody on the other side, I think I can speak to that if I've worked with your firm, I know your team. And I know that once you like, say yes, and you're on the other side, and you're officially a client, you don't know how good your team is, until you're a client. Like, I wouldn't know that. Now by elevating your team, and allowing them to start speaking and doing those things. The the leads, the potential future clients, people on the outside looking in are now going to get a taste of what that client experience is like to work within the law. Yeah, that's such a good course I'm all about it.

For anyone who is interested in going in this direction, I will also say that it is a complete game-changer when you not only do this stuff, but you do it with a sense of we are elevating the team, and no one on the team can make a mistake so big that we can't resolve it, I think it's really important to be creating that sense of like a security blanket or a net when you are inviting your team to step up in certain ways. Because if you do the opposite, and you're like, Okay, we're gonna step up, but don't mess up on that next training. Or, you know, make sure that you say XYZ on this sales call. And I'll be monitoring it later. And I'll let you know, but I think it can, it can just so awfully destroy confidence in performance. When, when there's this sense that okay, we're going to we're going to uplevel everyone, and you have to earn an A status. Once we do that, instead of saying, you know, we're, we're going to make this change, we're going to nudge everybody out of their comfort zones to aim higher. And just by saying that you're willing to do that you get a gold star.

I love that so much a year. Like our I think I was just on a podcast before we were recording this or someone was recording me and I'm talking about like, my job as the speaking coach is to like, be the mirror for my clients for you, right and show you like what, like, what your potential is that impact you can make for your audience. So you can go on stage, and be that mirror for your audience and show your audience what's possible. And like, that's what you're doing with your team, right? Like you are using the potential they maybe don't see in themselves. You're empowering them to show up, you know, help represent indie law. And they in turn are empowering your audience to invest in their future businesses and you know, make this thing legit and file the trademark. And it's just an incredible ripple effect.

Yeah. And I could talk to you all day.

Well, I'd love for our listeners who want to know more about you your incredible consulting services, you know where to find indie law, all the things tell us where where we can learn more?

Yeah, well, you can either go to indie law.com, that's in the i n di e, la w.com, or the business growth advantage to learn more about the coaching and consulting?

Joey, thank you so much. I'm just this is just, it's just I love I've never heard anybody talk about taking that speaking as an agency owner to that next step, where you're not only just being the face of your company, but you're empowering your leadership team to also be the face of the company.

I am excited to report back in a few months and hopefully have some glowing testimonials for you. I know. But we'll, uh, we'll

be here. We'll be ready to hear it all part two, or four, probably. Coming soon. Thank you so much, Joey. Thank you.

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